Terms & Policies 

Welcome to Nouralle Grand 

By using this website and/or purchasing our services, you agree to be bound by the following terms and conditions. Please read them carefully before engaging with our content or booking any consultation.

1. Company Information:

- Business Name: Nouralle Grand 

- Legal Representative: Siham Koubachi 

- Registered Address: Rabat, Morocco 

2. Services:

We offer online consultations in the field of leadership and personal strategy consulting , to make better decisions, digital marketing, etc. All services are delivered remotely via email, video conferencing, or other online means.

3. Pricing and Taxes:

All payments are processed securely via PayPal or bank transfer. Payment details will be provided after booking confirmation.

4. Payments:

All payments are processed securely via our payment gateway , which accepts Visa and MasterCard. Services are only rendered after successful payment confirmation.

5. Delivery of Services:

Online consultations are delivered at the agreed time slot, communicated via email. You are responsible for attending on time. Missed sessions may not be rescheduled unless otherwise agreed in advance.

6. Limitation of Liability:

We are not liable for any decisions, actions, or results derived from the advice provided. Clients assume full responsibility for implementing suggestions discussed during consultations.

7. Governing Law:

These terms are governed by the laws of the Kingdom of Morocco. Any disputes shall be resolved by the competent courts in Morocco.

For questions or concerns, please contact us at: contact@nourallegrand.com .

At Nouralle Grand, we value your privacy. This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect:

- Personal data you provide during booking (name, email, phone, etc.)

- Technical data such as IP address, device type, and session logs

2. Use of Your Information:

- To schedule and deliver online consultations

- To process payments and send confirmation emails

- To respond to inquiries or technical support requests

3. Data Security:

We implement technical and organizational measures to protect your data from unauthorized access or misuse.

4. Third-Party Sharing:

Your data may be shared only with service providers necessary to deliver our services (e.g., payment processor, video conferencing platforms). We do not sell or rent your data to third parties.

5. Cookies:

This website may use cookies to enhance user experience. You can manage your preferences through your browser settings.

6. Your Rights:

You have the right to access, update, or delete your personal data. To exercise these rights, please email us at: Contact@nourallegrand.com .

At Nouralle Grand, we aim to provide professional online consultations and ensure full client satisfaction. Please read our policy carefully before booking.

1. Service Nature:

All services offered are virtual and provided remotely. Once a consultation is delivered, it is considered fully rendered and non-refundable.

2. Cancellation Policy:

Clients may cancel or reschedule a session up to 24 hours before the scheduled time by contacting us at: Contact@nourallegrand.com 

Late cancellations (within 24 hours) or no-shows are not eligible for a refund or rescheduling, except in exceptional circumstances.

3. Refund Policy:

Refunds are only issued if:

- The consultant fails to attend the scheduled session

- A technical failure prevents the consultation from taking place (e.g., platform outage)

Refunds, if approved, are processed using the original payment method within 15-30 business days.

4. Contact:

For refund inquiries or schedule changes, please contact: Contact@nourallegrand.com.